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Frequently asked questions
Booking
Arriving & Checking-In
Hostel Services
Food & Drinks
Monkey Tribe Munnar
Monkey Tribe Lite Munnar
Zostel Vagamon
Miscellaneous
- 01You can book the properties owned by Monkey Tribe from the website itself & the hostels by Zostel needs to be booked from the Zostel website for which the link will be provided in the Monkey Tribe website. To make a reservation, check the live availability, tariffs, facilities and hostel pictures please click here (https://www.monkeytribe.com/contact)and write to us. If you are unable to book your stay due to any technical difficulty, you may drop us a mail at "vagamon@zostel.com".
- 02If you need to cancel a hostel booking, make sure you check our cancellation policy first. Drop a mail to vagamon@zostel.com with your reservation number and relevant details and we'll get it done for you.
- 03Read our cancellation and refund policy, which explains everything you need to know about cancelling a hostel booking and your eligibility for a refund.
- 04Yes, there are no objections to unmarried couples staying in Monkey Tribe as long as both show their IDs and are not local to the city.
- 05We are a youth hostel chain and hence, we do not allow guests below 16 years of age. Apologies!
- 06If you have a confirmed reservation, you can reach out to vagamon@zostel.com to get you booking amended. Make sure to clearly mention your reservation number and the dates for amendment. Note: - The amendment is subject to availability on the new dates. - The booking advance is non-refundable and would be adjusted in the new booking. Make sure to read our Booking Extension policy for further details.
- 07Don't worry, just get in touch with the hostel (javascript:void(0))directly and give them your full name and date of arrival. Alternately, drop us a line on vagamon@zostel.com
- 08It all depends on availability. Get in touch with the hostel (javascript:void(0))directly to check.
- 09Please make sure you read our Group Policy first before proceeding. If you’d like to book for up to 8 people, you may do so directly by contacting us.(javascript:void(0))
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