Job Title: Property Manager
Location: Munnar
Reporting to: Operations Manager
Company: Monkey Tribe Hostels
Type: Full-Time | On-site
Role Overview:
We’re looking for an energetic, people-first Property Manager to lead operations at one of our Monkey Tribe hostels. You will be responsible for ensuring the property runs smoothly, guests are happy, the vibe is on point, and the tribe keeps growing.
Key Responsibilities:
1. Operations & Administration
• Oversee day-to-day operations of the hostel, including housekeeping, maintenance, and F&B
• Maintain property hygiene, safety, and upkeep standards
• Manage check-in/check-out processes and occupancy reports
2. Guest Experience
• Deliver exceptional guest service; ensure every traveler feels part of the tribe
• Handle guest feedback and resolve issues promptly and professionally
• Organize and support events, community nights, and local tours to enhance guest engagement
3. Team Management
• Capture and share daily happenings via photos/videos for use on social media
• Work with the central marketing team to highlight events, guest stories, and behind-the-scenes content
• Respond to tags, stories, and comments when needed from the property account
4. Financial & Inventory Management
• Monitor daily expenses, budgets, and petty cash
• Track inventory of supplies and coordinate with vendors for procurement
5. Sales & Marketing Coordination
• Collaborate with the central team to implement marketing strategies
• Support in promoting events, experiences, and offers
Who You Are:
• Hospitality experience: 2+ years in hostel/hotel/restaurant management or similar field
• People person: Great with guests, good team leader, culturally aware
• Problem-solver: Handles challenges calmly, thinks on your feet
• Organized multitasker: Can juggle people, property, and process
• Passionate traveler or community builder: You understand what backpackers look for
Preferred Qualifications:
• Degree/Diploma in Hospitality, Hotel Management, or relevant field
• Experience with property management systems (PMS)
• Fluent in English; local language proficiency a bonus
Perks:
• Stay and food included (at the property)
• Flexible and informal work culture
• Opportunities for growth in a rapidly expanding hostel brand
• Be part of a passionate tribe of travelers and dreamers